How do I return an item?
Return for exchange or refund will be allowed only within 48 hours from the date of receipt. All authorized return merchandise must be unused and in its original resalable packaging. No return or exchange on scratched, or defaced will be allowed. All order returns must be made in advance by calling our sales department. No returns will be accepted if customer didn't notify us of the return. A photocopy of your original invoice showing the invoice number must accompany your return package along with a written explanation and a contact phone number where we may be able to reach you.
It is the responsibility of the customer/ installer to verify the correctness of size and application of the parts before installation. All approved refunds will be paid by either company check or in ways of store credit in exchange of other products in equivalent value. A 20% restocking fee will be assessed on all authorized returns for refund credit back to the purchasing credit card. No cancellations, refunds, or exchanges on special order items or custom order items will be allowed.
Please contact customer service for more information on returning an item. Thank you.